good morning only just joined number was supposed to be ported on the 1/10/2024 sim arrived yesterday, old sim is still showing signal/service.
this is not a very good start tbh, heard nothing but good things about id but i am now begginging to think otherwise.
please get back to me asap. other wise i will just cancel and go elsewhere
thank you
Best answer by andewhite
Just been on live chat, but it’s not live chat it’s bots how do you actually speak to some one at id or can you not
Okay
+26Unfortunately
These online articles explain how to contact iD customer service.
🍀
Just been on live chat, but it’s not live chat it’s bots how do you actually speak to some one at id or can you not
+26Just been on live chat, but it’s not live chat it’s bots how do you actually speak to some one at id or can you not
Okay
+25Hi
All sorted?
Please let us know so we can get in touch if needed.
Tom
+24Sorry to hear this, best of luck with your new provider. Thanks.
My old number has not been ported over to idmobile
+24When were you expecting the switch to complete? Do you still have signal with your old provider? Thanks.
Hi it has just ported over,all day it was on the new number I’d gave me with this new sim,my wife is having the same problem as me mine is now ok hers isn’t
+24Her switch can complete anytime up to 10pm on the day she selected. If she also selected today to switch, I’d advise waiting till then.
Thanks.
Hi my wife’s phone number has still not changed to her old number can someone assist please
+24Looking at the system, it should port over by end of day today. Thanks.
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