old number transferedbto id not working | iD Mobile Community
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old number transferedbto id not working

  • September 27, 2024
  • 1 reply
  • 62 views

Today was my number switch day. About 1pm old sim stopped working and about 5pm i received text that transfer was successful.

Its not! I cant make calls or receive. There is zero bars for signal and when I tried to call 7777 its only time there is signal. 
half of the day without making and receiving calls.

this network is joke

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2024

Hi @Joanna Baranek,

Welcome to the Community!

Have you managed to get this resolved?

It can take up to 10pm for the port to complete and you may need to restart the handset.

If you still have issues, please contact our Live Chat Team.

 

Kash