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online gaming from hotspot

  • February 3, 2025
  • 5 replies
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R
New Contributor

If I use my phone as a hotspot for my laptop I can access the internet no problem with good speed up and down, but I can't play online games, just keep getting a connection issue.

Best answer by Daz_S

Just to add

 

By default the iDM tethering is set to 5Ghz only and for the most part that should be fine if the phone and laptop are close together (but not too close). Though sometimes you may have to nudge that down to 2.4GHz - 5Ghz is faster but shorter in range whereas 2.4GHz is slower but transmits further

 

On the tethering/mobile hotspot screen tap configure and then advanced. Look for the power saving mode and try toggling that (it defaults to on) to off and click save

 

(not many know but power saving states it can affect gaming when its toggled on)

 

Does that bring the ping down?

 

 

    5 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • February 3, 2025

    Maybe something to do with the ping? If you have high ping gaming doesn’t like it. Also when you say good speed what speed are we talking here. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    New Contributor
    • Rogts17
    • Author
    • New Contributor
    • February 4, 2025

    I can ping the server np averages are 400ms, 0 packet loss 30mps up and down 

    MZone
    Platinum 
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    • MZone
    • Platinum 
Contributor
    • February 4, 2025

    My ping on my home broadband is 24ms (part fibre) so 400 is too high for gaming. You need less than 100 really. Try putting your phone next to a window. If there is an option on the phone data settings / APN protocol to use IPv4/IPv6 or IPv4 then try that. Saw it on google. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 5, 2025

    Hello ​@Rogts17 

     

    Thank you for posting. 

     

    We are sorry to hear you are experiencing issues when gaming whist using your device as a hotspot. 

    Can you please try the suggestions from ​@MZone and let us know how you get on. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daz_S
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    • Daz_S
    • Platinum 
Contributor
    • Answer
    • February 5, 2025

    Just to add

     

    By default the iDM tethering is set to 5Ghz only and for the most part that should be fine if the phone and laptop are close together (but not too close). Though sometimes you may have to nudge that down to 2.4GHz - 5Ghz is faster but shorter in range whereas 2.4GHz is slower but transmits further

     

    On the tethering/mobile hotspot screen tap configure and then advanced. Look for the power saving mode and try toggling that (it defaults to on) to off and click save

     

    (not many know but power saving states it can affect gaming when its toggled on)

     

    Does that bring the ping down?

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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