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order

  • December 4, 2024
  • 2 replies
  • 72 views

I have placed an order and I got an order number on screen.

But I have received no confirmation for my order.

Any help please

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 4, 2024

Still got your order number, ​@Katieann40?

If yes, try calling the iD telesales team for an order update, between 9am - 6pm.

Contact iD telesales on 020 7139 1397.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 5, 2024

Hi ​@Katieann40 

 

You should receive an email(s) not too long after having placed your order, have you had anything yet?

 

Tom