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order

  • January 21, 2025
  • 1 reply
  • 74 views

Genovaite Puodziunaite
Community Member

Hello, I did order, but I got email don't forget about your basket, I confuse, I got on my email invoice, it is some error on the system, and know second how I make order I don't got any email about delivering. 

Best answer by Natalie W

Hello ​@Genovaite Puodziunaite 

 

Thank you for getting in touch with us here on the community. 

We are sorry to hear you are having issues when placing an order online.

Can you please check your junk/spam folders for an order confirmation?

Did you pay an upfront fee at all?

 

Thanks,

 

Nat 

1 reply

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  • iD Mobile Employee
  • Answer
  • January 21, 2025

Hello ​@Genovaite Puodziunaite 

 

Thank you for getting in touch with us here on the community. 

We are sorry to hear you are having issues when placing an order online.

Can you please check your junk/spam folders for an order confirmation?

Did you pay an upfront fee at all?

 

Thanks,

 

Nat