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order confirmation

  • May 21, 2025
  • 1 reply
  • 301 views
R
Community Member

I’ve got my order number and it says being processed but no other information given do I just wait? Has the order gone through? Is it coming and when? How long will it take to process as delivery is said to be next day 

Best answer by Siân W

Hi ​@Rosiemae  welcome to iD!

We keep you updated via email throughout the order process, we will pop you another email with the tracking information once it has been dispatched.

Please keep an eye on your spam/junk folders in case they go there by mistake.

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • Answer
    • May 21, 2025

    Hi ​@Rosiemae  welcome to iD!

    We keep you updated via email throughout the order process, we will pop you another email with the tracking information once it has been dispatched.

    Please keep an eye on your spam/junk folders in case they go there by mistake.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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