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Question

order status iphone 13 pro


When I ordered the phone, it said available by the 19th now it says available by the 26th. Does this affect my order? 

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3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12548 replies
  • May 18, 2022

That will really depend on the stock availability of the item you’ve ordered from iD.

Unfortunately, these days availability of the newest handsets is liable to change at short notice. 

You do normally get an email when your iD order is actually dispatched.

For more information, I’d recommend speaking to an iD agent using their Live Chat service, or you can privately message iD Mobile using facebook (Messenger) or Twitter (direct message) for an order update.

Good luck.


andewhite
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  • Platinum 
Contributor
  • 12548 replies
  • May 18, 2022

If you use the iD live chat service, I’d recommend contacting iD before 8pm on weekdays - otherwise it’s the 24/7 chat-bot responding to your enquiry.


Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • May 19, 2022

Hi @Husseinjammal1, this is the 3rd topic you’ve created about the same issue. Please keep all relevant posts in one thread.

As previously advised, if you need to speak to someone about your order, you should contact the FacebookTwitter or Live Chat teams.

 

Thank you,

Rory