Ordered Two sim cards only received one phone number | iD Mobile Community
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Ordered Two sim cards only received one phone number

  • December 25, 2024
  • 2 replies
  • 28 views
D
Community Member

I ordered two SIM cards for two separate phones. Received two SIM cards, but only received an email regarding one SIM card and one phone number. I have no other phone number for the other SIM card so cannot activate it? 

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    2 replies

    A
    Helpful Contributor
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    • Atkinsp213
    • Helpful Contributor
    • December 26, 2024

    Can you go to id mobile activate sim I'm new to id too 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 26, 2024

    Hi ​@Donna0281 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there.

     

    Tom

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