Skip to main content
Solved

Out of ID Mobile Contract - New ID Mobile deal via MSE - Can I keep existing number?

spanner76
Community Member

Hi.

I’m out of contract with ID Mobile. I’m looking to take advantage of a deal via Money Savings Expert for a new iPhone and 24mnth deal.

The best deal is with ID Mobile.

I’ve no problem with this as I’ve been very happy with the service these past 3 years.

However, I must retain my existing number.

I might be mistaken, but I recall that one cannot “port” an existing number within the same provider unless it's an upgrade through the provider? Is that correct?

Or can I progress with a new deal with ID Mobile via MSE links and retain my existing number?

Thanks in advance.

Best answer by MZone

You are right in you would have to do a triangle port or upgrade through iD. If not upgrading officially port the iD number you want to keep to another network PAYG SIM and once transferred request another PAC code the day after the port day and transfer back to the new iD number.

You could try calling the iD sales team on 02071391397 between 9am-6pm Monday-Friday to see if they can do a similar upgrade deal for you. 

View original

    3 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+21
    • MZone
    • Platinum 
Contributor
    • 929 replies
    • Answer
    • April 11, 2025

    You are right in you would have to do a triangle port or upgrade through iD. If not upgrading officially port the iD number you want to keep to another network PAYG SIM and once transferred request another PAC code the day after the port day and transfer back to the new iD number.

    You could try calling the iD sales team on 02071391397 between 9am-6pm Monday-Friday to see if they can do a similar upgrade deal for you. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • April 12, 2025

    Hey there ​@spanner76, we hope the correct and kind advice from ​@MZone has been able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    1 person likes this
    • MZone
      MZone
    H
    Active Contributor
    • ha05ger
    • Active Contributor
    • 14 replies
    • April 12, 2025

    Yeh you can't port a number internally. I took out a SIM only with another network and ported to that and then ported back. I had a few issues with id sending me working SIM cards which was a bit of a pain so glad I did get a SIM only so I'd could still use my number. I would call I'd and say this is the deal can you match it. They did with my Mrs phone we actually got a better deal I managed to get some knocked off the upfront cost aswell.

    Reply.


    Terms & Conditions