Hi.I’m out of contract with ID Mobile. I’m looking to take advantage of a deal via Money Savings Expert for a new iPhone and 24mnth deal.The best deal is with ID Mobile.I’ve no problem with this as I’ve been very happy with the service these past 3 years.However, I must retain my existing number.I might be mistaken, but I recall that one cannot “port” an existing number within the same provider unless it's an upgrade through the provider? Is that correct?Or can I progress with a new deal with ID Mobile via MSE links and retain my existing number?Thanks in advance.

You are right in you would have to do a triangle port or upgrade through iD. If not upgrading officially port the iD number you want to keep to another network PAYG SIM and once transferred request another PAC code the day after the port day and transfer back to the new iD number.You could try callingthe iD sales team on02071391397 between 9am-6pm Monday-Friday to see if they can do a similar upgrade deal for you.

Hey there @spanner76, we hope the correct and kind advice from @MZonehas been able to help.Please let us know if any further questions.Thanks,Tyler

Out of ID Mobile Contract - New ID Mobile deal via MSE - Can I keep existing number?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

No purchase necessary.

The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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