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out of plan call charges to UK mobile when all iD Plans have unlimited calls!!!!!

  • August 24, 2024
  • 2 replies
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All iD Mobile Plans have unlimited calls, so can anyone tell me their website warns about “out of plan charges to UK mobiles at 40p/min?”

Best answer by Tyler

Hey there @samwell, welcome to Community!

 

Out of plan charges will refer to premium phone numbers that cost to call, or for anyone whose plan may not have unlimited calls. Although all plans nowadays may have unlimited calls included, some customers may still be on a older plan where they weren’t.

 

Thanks,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
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  • August 28, 2024

Hey there @samwell, welcome to Community!

 

Out of plan charges will refer to premium phone numbers that cost to call, or for anyone whose plan may not have unlimited calls. Although all plans nowadays may have unlimited calls included, some customers may still be on a older plan where they weren’t.

 

Thanks,

Tyler


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  • August 28, 2024
Tyler wrote:

Hey there @samwell, welcome to Community!

 

Out of plan charges will refer to premium phone numbers that cost to call, or for anyone whose plan may not have unlimited calls. Although all plans nowadays may have unlimited calls included, some customers may still be on a older plan where they weren’t.

 

Thanks,

Tyler

That makes sense. Much obliged Tyler . Thanks, Sam