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  • September 4, 2024
  • 3 replies
  • 85 views

Marion Evans
New
 Contributor

I went through the steps to migrate my number to my iD Mobile sim, but got an error message, advising there is something wrong with the information I have provided. I checked everything and the information I had submitted was correct. I redid it and received the same error message. I need to use my iD Mobile sim with my number from my previous network as soon as possible. Please can someone contact me and help me with this.

Best answer by Kash

Hi @Marion Evans,

Welcome to the Community!

The Help Hub link below may help.

 

If you still require assistance, please let us know.

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • September 9, 2024

Hi @Marion Evans,

Welcome to the Community!

The Help Hub link below may help.

 

If you still require assistance, please let us know.

 

Kash


Marion Evans
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • September 11, 2024

All sorted; thank you.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • September 12, 2024

Hi @Marion Evans 

 

Glad to hear, let us know if you need anything else.

 

Tom