PAC a new number after 6 months ? | iD Mobile Community
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PAC a new number after 6 months ?

  • January 2, 2025
  • 4 replies
  • 51 views

Martin Leach
New Contributor

Had mobile contract for 6 months and want to PAC my work number to my mobile ? Cannot find transaction number in bill it is a 8 digit account number ?

Best answer by Daz_S

Hi there ​@Martin Leach 

 

Their live chat team would be able to give you the transaction number, but would probably be able to apply the PAC for you at the same time

https://www.idmobile.co.uk/live-chat

(start the chat with talk to person to bypass their chat bot)

 

Just don’t mention work number as iD Mobile is for residential use only, but I won’t tell anyone.

4 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • January 2, 2025

Hi there ​@Martin Leach 

 

Their live chat team would be able to give you the transaction number, but would probably be able to apply the PAC for you at the same time

https://www.idmobile.co.uk/live-chat

(start the chat with talk to person to bypass their chat bot)

 

Just don’t mention work number as iD Mobile is for residential use only, but I won’t tell anyone.


Martin Leach
New Contributor
  • Author
  • New Contributor
  • January 2, 2025

Thanks, It wont be a work use phone, I’m just using the old work number that I’ve had for years (just left company) so it will be my new private number :-)


Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 2, 2025

No problem Martin.

 

If there’s any issues pop back and we’ll go from there.


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  • iD Mobile Employee
  • January 6, 2025

Hi ​@Martin Leach 

 

Thanks for posting to us here on the community. 

 

We just wanted to reach out and check if you were able to obtain your transaction number from the Live Chat team?

If not, please let us know and we will be happy to assist further. 

 

Also, thank you ​@Daz_S for your assistance. 

 

Nat