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PAC and transaction code

K
Community Member

Hi. 
every time i submit pac and transaction code is comes up with an error even though all details are correct 

Best answer by JoeKing

Hello I would suggest using the LIVE CHAT message and in the message box type in TALK TO A PERSON.

https://www.idmobile.co.uk/live-chat

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JoeKing
Silver Contributor
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  • JoeKing
  • Silver Contributor
  • 355 replies
  • Answer
  • March 17, 2024

Hello I would suggest using the LIVE CHAT message and in the message box type in TALK TO A PERSON.

https://www.idmobile.co.uk/live-chat

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • March 19, 2024

Hi @Kevman611,

Welcome to the Community!

Does the transaction number you are entering start with a 4?

If you haven’t been in touch with the Live Chat Team, please let us know.

 

Kash

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