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PAC and transaction number

  • September 3, 2024
  • 1 reply
  • 26 views

jpadie
Community Member

Hello 
newcomer to ID Mobile here.  Tried the chat route and got “hung up on” after 30 minutes in the virtual queue.  What a way to welcome new people!  

No welcome email received (eSim order) and no transaction number therefore.  How can I port my old number?  Obv checked in all spam and junk folders.  Did get one email, but that was for the eSim provisioning. 

thanks in advance for any pointers.



 

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • September 6, 2024

@jpadie I’ve sent you a Private Message. Thanks.