Question

pac code

Mary 11
Rank

Hi, 

 

I am trying to transfer my number from my old provider, I have the PAC code and all other information entered is correct and keeps saying the information provided is not correct. How can I update my number to my old providers number? Many thanks

2 replies

andewhite
Rank
Userlevel 8
Badge +9

You can use online iD Live Chat to submit your PAC, @Mary 11. 

After starting your chat, type “talk to a person” to get in-touch with an iD adviser. 

The advisers work until 8pm on weekdays - the chatbot works 24/7. 

Kash
Rank
Userlevel 7
Badge +7

Hi @Mary 11,

Welcome to the Community!

Just checking if you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?