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PAC CODE

  • December 21, 2024
  • 4 replies
  • 186 views

BEEN TRYING TO GET PAC CODE [REDACTED] , KEEP GETTING GENERIC TEXT 

ALL I WANT IS A PAC CODE

PAUL MCNALLY

Best answer by Lauren

Hi ​@Anne Mcnally, we've removed the mobile number from the original post. In future, we’d advise not sharing any mobile number publicly for privacy reasons. 

If the PAC code isn’t coming through via text, you can also request your PAC via the iD app/your account online.

https://www.idmobile.co.uk/help-and-advice/leaving-idmobile

Login

If this method doesn’t work, the iD live chat can also source your PAC code for you.

If you type into the chat box ‘speak to an agent’ or select this option, you’d be put through to a live advisor.

Live Chat Support | iD Mobile Network

-Lauren

 

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4 replies

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • December 21, 2024

Hi ​@Anne Mcnally, we've removed the mobile number from the original post. In future, we’d advise not sharing any mobile number publicly for privacy reasons. 

If the PAC code isn’t coming through via text, you can also request your PAC via the iD app/your account online.

https://www.idmobile.co.uk/help-and-advice/leaving-idmobile

Login

If this method doesn’t work, the iD live chat can also source your PAC code for you.

If you type into the chat box ‘speak to an agent’ or select this option, you’d be put through to a live advisor.

Live Chat Support | iD Mobile Network

-Lauren

 


  • New
 Contributor
  • 3 replies
  • December 23, 2024

I want to send you my pac code


Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • December 23, 2024

@Mo222111 

If you’ve not yet taken out a contract you can do this at the time you order. Due to Christmas there will be a delay in applying the PAC

 

If you’ve already joined iD then you can ask live chat to apply the PAC to your account. The link is https://www.idmobile.co.uk/live-chat. I would advise you do this tomorrow but due to Christmas it will not be applied until the 30th December


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • December 24, 2024

Hi ​@Mo222111 

 

To give us a PAC code from another network, please use the below port form;

 

https://switching.idmobile.co.uk/

 

As ​@Daz_S suggests you’ll need to have purchased an iD Mobile plan to do this and there may be some delays/unavailable dates due to the busy holiday season.

 

Tom