Hey there ​@Carly 97, you will need to fill out the below form here:

https://switching.idmobile.co.uk

Thanks,

Tyler

Does anyone have a contact number for me to call ID about my recent acquired sim please?

Hi ​@Karen Karen,

Welcome to the Community!

All our Customer Service is based online.

You can contact us via Social Media, Live Chat or we can PM you here.

Please let us know if you require a PM or provide some further information regarding your issue and we can hopefully answer your query.

Kash

Hi, I really would like to speak to someone in ID, so they can access my account, to help me out.

Hi ​@Karen Karen,

As advised the quickest way is Live Chat or Social Media, however Live Chat is closed today.

If you prefer we can send you a PM.

Kash

Can you pm me please

Hey there ​@Karen Karen, we have sent you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hi ​@Karen Karen 

That’s great to hear :) 

Please get in touch if you require any further assistance. 

Nat