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pac code

  • January 9, 2025
  • 1 reply
  • 12 views

Sarah Evans444
Community Member

When I bought the phone I gave my pac code from Vodafone. Vodafone have emailed me to say it has expired as it wasn’t used??  What do I do ? My phone is operating with both mobile numbers ??

1 reply

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  • iD Mobile Employee
  • 2215 replies
  • January 10, 2025

Hi ​@Sarah Evans444 

 

Thank you for getting in touch. 

 

We are very sorry to hear this has happened. 

 

In order to understand the issue better, what date was the port due to take place and did you receive confirmation from us via text that this had been completed? 

 

Thanks, 

 

Nat