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Question

PAC code

  • July 9, 2026
  • 2 replies
  • 17 views
G
Community Member

Hello,

I've just placed an sim order for join ID Mobile but I'd like to keep my current number. I've already got my PAC code from my current supplier but didn't see where to put the PAC code number in on purchase. 

Can you please help me with this.

Thank you.

Georgie88

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • July 9, 2026

    Use SEARCH icon on top right of page.😋

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • July 9, 2026

    Hi ​@Georgie88 ,

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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