PAC code nightmare | iD Mobile Community

CalGSDC · 2025-05-27T07:55:42+00:00

I’m trying to bring my old phone number with me from O2 to ID. The PAC code O2 gave me has failed and their systems say it’s no longer an O2 number so they can’t issue a PAC code. My account with them is now closed. O2 tried to activate a temporary eSIM and allocate that number but it no longer exists on their system so they can’t. Long story short after over 10 hours of politely requesting their assistance and raising complaints nothing has moved forwards and it’s now 3 weeks later. I really don’t want to lose my number any helpful suggestions welcome

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