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Question

pac code not accepted

  • June 23, 2021
  • 1 reply
  • 26 views
T
Community Member

Error message pac code or mobile number entered incorrectly, but correct info has been entered - please help?

This topic has been closed for replies.

1 reply

Mohsin
iD Mobile Employee
  • Mohsin
  • iD Mobile Employee
  • 2173 replies
  • June 24, 2021

Hi @Twest951 

Are you trying to move your number from a different network provider to ID Mobile? You can do this through your iD app where you select My services > Keep my number or you can click the link below: 

https://switching.idmobile.co.uk/

 

-Mohsin

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