Question

pac code not accepted

  • 23 June 2021
  • 1 reply
  • 10 views
T
Rank

Error message pac code or mobile number entered incorrectly, but correct info has been entered - please help?

1 reply

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Twest951 

Are you trying to move your number from a different network provider to ID Mobile? You can do this through your iD app where you select My services > Keep my number or you can click the link below: 

https://switching.idmobile.co.uk/

 

-Mohsin

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