Pac Code not working | iD Mobile Community
Skip to main content
Answer

Pac Code not working

  • July 11, 2024
  • 2 replies
  • 359 views

Jenna Cox
Community Member

My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

Best answer by andewhite

Okay @Jenna Cox, forum members can’t see your iD account, nor access your switching information. 

Maybe speak to a customer adviser about your PAC, at https://idmobile.co.uk/live-chat

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7. 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • July 11, 2024

Okay @Jenna Cox, forum members can’t see your iD account, nor access your switching information. 

Maybe speak to a customer adviser about your PAC, at https://idmobile.co.uk/live-chat

The iD advisers work between 9am - 8pm on weekdays - the iD chatbot works 24/7. 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 26, 2024

Hey there @Jenna Cox, welcome to Community!

 

Were you able to submit your PAC details please?

 

Thanks,

Tyler