When I submit the details I get the error…
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We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.
If you have already used this PAC code and submitted it when purchasing a handset or SIM, don't worry - your switch is underway. We'll send you a text as soon as your number has been transferred to us.
The pac hasn’t already been used and I didn’t purchase a handset, it’s a sim only e-sim deal.
I’m waiting for the live chat button to appear. 45mins so far.
Any thoughts?
