Question

pac code transfer not processes! stuck with no network

  • 19 March 2022
  • 1 reply
  • 44 views
C
Rank

I have been waiting for days for my PAC code transfer to complete and it still hasn’t.

Its absolutely terrible - that it’s not sorted. I spoke to someone on Chat yesterday who assured me it would be completed yesterday. It was not.

Because of this, I was left outside my apartment for an hour as I was unable to contact anyone due to my old network finishing the contract and ID mobile providing me with nothing.
 

and now I am left with no network coverage. 
 

Can somebody please sort this or tell me how asap. Or otherwise how I can cancel this terrible contract or get some kind of reimbursement for the horrific situation

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Oh dear, sorry to hear about this, @Casey25. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

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