Hi, I’ve just received my new id phone and sim. I’ve requested my PAC and have received it, I’ve also got my new id mobile number and my transaction ID, however I’m getting “something went wrong” error message. So frustrating as I’ve 100 times checked everything and it’s all correct… I have no idea what to do. So confused 🫤
+25
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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