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Question

PAC mistake


I’m trying to start up with idmobile and wasn’t excepting anything I did, I forgot that I had there sim in and asked for a pac number as now it’s going to charge me £114 it’s also changed my phone number which I didn’t want to, how can I stop this and change it please?

 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1207 replies
  • May 24, 2025

As long as you don’t use the PAC code it won’t cost you anything. Your number should not have changer?


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4297 replies
  • May 26, 2025

Hey there ​@Sue Kon, as mentioned kindly by ​@MZone, as long as you don’t use the PAC code, you won’t be charged for disconnecting.

 

Or if that’s not the issue at hand, can you explain further your issues please?

 

Thanks,

Tyler