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pac number change over


Amie Young
Community Member

Hi there,

 

I would like to change my phone number to my old phone number please

Pinned reply

March 23, 2025

@Amie Young you would have to request a pack number for you old provider this is valid for 30 days from the time of issue.

You then need to log into you IDMobile account and submit your pac number and detail's phone number. I'd advise you to request a Port between Monday to Thursday personally.

Here a link with instructions. 

https://www.idmobile.co.uk/switch

 

Joe

2 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • 299 replies
  • March 23, 2025

@Amie Young you would have to request a pack number for you old provider this is valid for 30 days from the time of issue.

You then need to log into you IDMobile account and submit your pac number and detail's phone number. I'd advise you to request a Port between Monday to Thursday personally.

Here a link with instructions. 

https://www.idmobile.co.uk/switch

 

Joe


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • March 24, 2025

Hey there ​@Amie Young, please follow the great advice from ​@JoeKing, and let us know if you have any questions.

 

Thanks,

Tyler