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PAC / sim not provisioned

  • August 13, 2024
  • 1 reply
  • 42 views

Samp76
New
 Contributor
  • New
 Contributor
  • 1 reply

Hi there, I took out a new contract with ID via Carphone Warehouse about 10 days ago and my new phone is still saying "sim 1 not provisioned" and mobile data is not working. I have a PAC code from my old contract that I want to use. Could someone please assist? 

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • August 20, 2024

Hey there @Samp76, I’ve just replied to you on another thread.

 

Thank you,

Tyler