Question

pac transfer

  • 6 May 2024
  • 1 reply
  • 31 views
Shaka
Rank

Told that I could transfer number to ID from old provider within app. Can't find it anywhere, also told PAC would take 5 days ( working). This seems extremely long compared to previous providers. Also what is this planned maintenance from 10pm to 7am ? Sounds like a joke for a Coms company

1 reply

Tyler
Rank
Userlevel 3

Hey there @Shaka, welcome to Community! In terms of the port itself, you can select what date you want it to complete, and it would only be 5 working days if you chose it to be that long, or if it was during the bank holiday weekend, as ports don’t take place over weekends or bank holidays.

 

In terms of doing the port, you can do so via the link below and select the port-in date:

 

https://switching.idmobile.co.uk/?_gl=1*19iwzn4*_ga*NTMyNTQxMDk0LjE3MDIyODYxMzI.*_ga_XFK6G4B1Y7*MTcwMzIzNjg5MS4zMy4xLjE3MDMyMzkyMzAuMC4wLjA.

 

Finally, the app team are working on resolving a few bugs with the app/website at the moment, so the app was taken down between 10pm-7am for maitenance, as this is a time that less people are on the app.

 

Thank you,

Tyler

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