I paid my bill 8 hours ago. I’m travelling alone tomorrow and worried as I have no way of being in contact should something happen. Please help!!!
This is appalling service. Will definitely change phone provider.
I paid my bill 8 hours ago. I’m travelling alone tomorrow and worried as I have no way of being in contact should something happen. Please help!!!
This is appalling service. Will definitely change phone provider.
Best answer by Tyler
Hey there
When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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