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paul

  • October 16, 2024
  • 1 reply
  • 5 views

Paul Cleary
Community Member

I am trying to make a call to a premium number but can't despite making a payment yesterday 

Best answer by Tyler C

Hey there @Paul Cleary, welcome to Community!

 

If you want to call a premium phone number, you’ll need to ensure premium messages/calls are enabled via the iD Mobile app/website, and also ensure that you’ve increased your spending cap via the iD Mobile app/website.

 

Thanks,

Tyler

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1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • Answer
  • October 19, 2024

Hey there @Paul Cleary, welcome to Community!

 

If you want to call a premium phone number, you’ll need to ensure premium messages/calls are enabled via the iD Mobile app/website, and also ensure that you’ve increased your spending cap via the iD Mobile app/website.

 

Thanks,

Tyler