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pay as you go

I purchased a I month top up for £20 unlimited data 03 June 2025 today I got I used up my credit have I done something wrong when I did this purchase

Regards Chris Hayes

Best answer by Siân W

I am afraid we are unable to cancel or change add ons @Chris Hayes once they have been purchased.

+19

Hi @Chris Hayes sorry, do you mean your top up credit has gone?

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Yes I select wrong package

Chris Hayes

+19

I am afraid we are unable to cancel or change add ons @Chris Hayes once they have been purchased.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Thank you

+25

Hi @Chris Hayes

No worries, let us know if you need anything else.

Tom

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