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payed bill but sim not working

L
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  • Leha
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My mom payed my bill 4 days ago now but nothink works all I get is a message saying my bill is upto date ??

Best answer by Tom B

Hi @Leha 

 

Sorry to hear this, bars that are placed on an account due to late payment can take up to 24 hours to lift.

 

If this has not lifted, please have the account holder get in touch and we’ll be able to assist them on the Live Chat, Facebook or Twitter.

 

Tom

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L
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  • Leha
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  • New
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  • 1 reply
  • July 25, 2024

Still not working 

Tom B
iD Mobile Employee
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  • Tom B
  • iD Mobile Employee
  • 8434 replies
  • Answer
  • August 1, 2024

Hi @Leha 

 

Sorry to hear this, bars that are placed on an account due to late payment can take up to 24 hours to lift.

 

If this has not lifted, please have the account holder get in touch and we’ll be able to assist them on the Live Chat, Facebook or Twitter.

 

Tom

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