I have two questions regarding payg..
- Will my account remain active if I do not use or top up my sim?
- How does cancellation of payg work?
Solved
PAYG
Best answer by Kash
Hi
Welcome to the Community!
For information on leaving or cancelling you can visit the link below:
https://community.idmobile.co.uk/thinking-of-leaving-108
As per the terms and conditions.
12.4 Unless an additional Top-Up has been made, any unused Credit will expire after a period of 365 days from the date of purchase and unused allowances will expire as specified and this is non-refundable.
12.5 If you don't apply any Credit to your account, purchase a bundle, or make a chargeable event within 4 months of the expiry of the Introductory Period or, if later, the date you last applied Credit to your Account, your Account may be disconnected.
Kash
+24Hi
Welcome to the Community!
For information on leaving or cancelling you can visit the link below:
https://community.idmobile.co.uk/thinking-of-leaving-108
As per the terms and conditions.
12.4 Unless an additional Top-Up has been made, any unused Credit will expire after a period of 365 days from the date of purchase and unused allowances will expire as specified and this is non-refundable.
12.5 If you don't apply any Credit to your account, purchase a bundle, or make a chargeable event within 4 months of the expiry of the Introductory Period or, if later, the date you last applied Credit to your Account, your Account may be disconnected.
Kash
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