When I try to pay my phone bill it says an error has occurred, I would like to talk to someone about this but I can't find a way to do so on the app.
paying bill
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Userlevel 7
+7
HiÂ
Can you advise how you are trying to make the payment? Is it online or over the phone?
If you are having issues via the app you can make a payment over the phone on 0333 003 0001.
Kash
I am trying to pay over the app, furthermore I have tried to call said number and I get the usual message of not being able to make calls as I haven't made my payment this month.
Userlevel 8
+9
Try calling 7777 from your iD handset. Any calls to this iD number should be free.
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