Everytime I try to pay my bill, as soon as I authorise the payment on my banking app, the ID app closes and goes back to the beginning.
Is there an automated payment line I can use?
Solved
paying bill
Best answer by Kash M
Hi
Welcome to the Community!
You can call our iD Mobile Payment Line on 0333 003 7777
You'll be asked for your mobile number.
Select Option 2 for Payments & Billing
Select Option 2 again for Making a payment
You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance.
If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.
Enter the amount in Pence followed by # to make the payment for this amount.
For example - £10.50 you'd enter 1050 followed by #
You'll hear the amount entered and press 1 to confirm.
Then proceed to make the payment.
Kash
+24Hi
Welcome to the Community!
You can call our iD Mobile Payment Line on 0333 003 7777
You'll be asked for your mobile number.
Select Option 2 for Payments & Billing
Select Option 2 again for Making a payment
You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance.
If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.
Enter the amount in Pence followed by # to make the payment for this amount.
For example - £10.50 you'd enter 1050 followed by #
You'll hear the amount entered and press 1 to confirm.
Then proceed to make the payment.
Kash
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