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paying off my remaining contract

C
Community Member

Hello,

My contract is due for renewal/up grade in September but I want to do it now? 

How can I find out the remaining cost and more forward with paying it. 

Thank you

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1224 replies
    • June 11, 2025

    To find out when your mobile contract ends or if you're still in contract, text "INFO" to 85075 from your phone. This will provide you with information about your contract, including any remaining charges or early termination fees.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 5587 replies
    • June 11, 2025

    Hey there ​@Chloe9222, if you’re wanting to upgrade and you’re due to in September, you’ll need to await for the date in September. If you pay off your contract earlier than that, then you’d be paying to cancel your contract early and this would simply disconnect the contract, and an upgrade wouldn’t be possible.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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