Skip to main content

paying off my remaining contract


Hello,

My contract is due for renewal/up grade in September but I want to do it now? 

How can I find out the remaining cost and more forward with paying it. 

Thank you

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 1207 replies
  • June 11, 2025

To find out when your mobile contract ends or if you're still in contract, text "INFO" to 85075 from your phone. This will provide you with information about your contract, including any remaining charges or early termination fees.


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4297 replies
  • June 11, 2025

Hey there ​@Chloe9222, if you’re wanting to upgrade and you’re due to in September, you’ll need to await for the date in September. If you pay off your contract earlier than that, then you’d be paying to cancel your contract early and this would simply disconnect the contract, and an upgrade wouldn’t be possible.

 

Thanks,

Tyler