Unfortunately, I’m still unable to make the payment. I’ve already tried several times, but the transaction keeps being cancelled. There are no issues with my bank account, I have sufficient funds available, and all my other transactions are working normally. This is the only payment that keeps failing.

I’ve also tried contacting my bank, but they haven’t responded to me, so I’m not sure why they’re blocking this specific transaction.

I’m currently on holiday in Bangladesh and won’t be back in the UK until 12th September. I’m really worried that this missed payment could lead to an outstanding balance and negatively affect my credit score, even though I’m genuinely trying to make the payment.

Could you please help me as soon as possible? Is there anything you can do from your side, or is there an alternative way for me to make the payment while I’m abroad? I would really appreciate any assistance. If possible, could you also advise whether my account can be protected from any negative impact on my credit record while this issue is being resolved, as I have been making every effort to pay.

Thank you, and I look forward to hearing from you as soon as possible.