U purchased an new phone last Monday and entered the pac no on the website so I could keep my old number. I selected Wednesday as the port transfer date. So far 6 days later nothing has happened and I am still on the ID number. What’s going wrong?
Solved
Pc number transfer hasn't happen after 6 days!!
Best answer by WelshPaul
If your porting out to another network, it is them that you need to speak to about any issues related to your port request.
If you’re porting your number over to iD Mobile from another network and the port hasn’t been completed, then speak to a live chat agent. You can do that using the link below:
https://idmobile.co.uk/live-chat
+24If your porting out to another network, it is them that you need to speak to about any issues related to your port request.
If you’re porting your number over to iD Mobile from another network and the port hasn’t been completed, then speak to a live chat agent. You can do that using the link below:
https://idmobile.co.uk/live-chat
+24Hi
Welcome to the Community!
I hope that you managed to get this resolved via Live Chat.
If you still require assistance, please let us know.
Kash
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