Hi, my phone simply will not work whilst in the USA. I have all the togles turned on. Am i doing something wrong or is the USA a no no for ID Mobile? Many thanks, Nick
Solved
Phone doesn't work in the USA
Best answer by Tom
Hi
Are you getting any bars of signal while in the USA?
It may be worth trying manually connecting to a network, our network partners in the USA are AT&T and T-Mobile.
What
Tom
This topic has been closed for comments
+26There’s no 3G network in the USA - perhaps your handset isn’t 4G & 5G compatible,
Maybe your iD account bill cap is £0, which would prevent: making and receiving calls; sending messages; using a roaming mobile data connection.
Hi thanks for the response. It's a brand new Honor Magic 6 Pro, definitely has 5g capability and is turned on. Credit limit currently set at £75. Just recieved my first text (3 days in) but still cannot send one back to the UK.
+26Perhaps the iD Mobile US roaming partner networks are ‘funny’ about some Chinese handsets,
Honor was owned by Huawei until 2020, and strangely doesn’t seem to have the USA as a region option on their website. It doesn’t seem Honor handsets can be purchased from mobile operators in the USA.
+25Hi
Are you getting any bars of signal while in the USA?
It may be worth trying manually connecting to a network, our network partners in the USA are AT&T and T-Mobile.
What
Tom
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.