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phone issues

  • January 25, 2025
  • 3 replies
  • 26 views
P
New
 Contributor

Still can’t receive phone calls on my iPhone 15 it’s been 3 days now. I have tried all the suggestions without success. It would be nice to speak to someone who could give me a resolution. Come on IDmobile. Help is needed

    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • January 26, 2025

    Hey there ​@Paddyl180, 

     

    We’ve had confirmation that the issue is now fully resolved, and calls are functioning as expected. Thank you for your patience and we apologise for any inconvenience this has caused you.  

     

    If you’re still unable to make or receive calls, please try restarting your phone, or toggling Airplane Mode on and off.

     

    For latest updates, please see:

     

    https://community.idmobile.co.uk/contacting-id-183/some-customers-are-unable-to-make-or-receive-calls-72269

     

    If any issues persist now, please do let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    P
    New
 Contributor
    • Paddyl180
    • Author
    • New
 Contributor
    • 2 replies
    • January 26, 2025

    Hi Tyler 

    I’ve tried everything that’s been suggested toggle on and off. Checked settings   I am receiving texts only. Outgoing calls are working

     

     

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3801 replies
    • January 27, 2025

    Hey there ​@Paddyl180, I’ve just responded to you via your other post, so please respond there to avoid confusion.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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