Phone never used and not wanted at all by husband can the contract be cancelled. Thought it was for a monthly not 2 year contract | iD Mobile Community
Skip to main content

Phone never used and not wanted at all by husband can the contract be cancelled. Thought it was for a monthly not 2 year contract

  • September 13, 2024
  • 5 replies
  • 46 views

Cmupton
New Contributor

My daughter gave my husband her old phone that he didn’t actually want. He has never had a phone and doesn’t want one. I signed him up to what I thought was a monthly contract like me but it turns out to be a two year one. Is there any way to end the contract or at least change it to another that could be ended sooner.

He has no wish to have a phone or number and any initial activity was by me setting it up for him. 
please help as there is an over £128 fee to close without

This topic has been closed for replies.

5 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • September 17, 2024

Hi @Cmupton 

 

Are you the account holder or is your Husband?

 

Tom


Cmupton
New Contributor
  • Author
  • New Contributor
  • September 17, 2024

I opened an account for him. I already have a monthly £6 per month one that I thought I had opened for him but it turns out to be for two years! 
I wish my daughter had never given him her old phone it has been nothing but trouble setting it up for him when is never going to use it!


Cmupton
New Contributor
  • Author
  • New Contributor
  • September 17, 2024

Hi @Cmupton 

 

Are you the account holder or is your Husband?

 

Tom

My Husband is the account holder as I set it up for him


Cmupton
New Contributor
  • Author
  • New Contributor
  • September 18, 2024

No the number turned out to be a link to a phone scam so I had to stop my bank card. Beware


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 23, 2024

@Cmupton - Has your issue been resolved? Thanks.