Solved

phone not making or receiving calls

I have not been able to make it receive calls (except intermittently- it had worked once or twice) over the last two weeks.

I have checked everything software related.

I have bars on my phone. Messages and internet are working, it is just phone that is not.

Has anybody got a solution for this problem?

How do I request a replacement SIM?

Best answer by andewhite

Rob Cherry wrote:

Also, I can't get live chat working.

Okay @Rob Cherry, if the online chat doesn’t seem to be working, sometimes the following can help:

Otherwise, try sending a private message to iD support via their pages on social media, by using Facebook Messenger or X (formerly Twitter).

This topic has been closed for comments

Also, I can't get live chat working.

+26

Rob Cherry wrote:

Also, I can't get live chat working.

Okay @Rob Cherry, if the online chat doesn’t seem to be working, sometimes the following can help:

Otherwise, try sending a private message to iD support via their pages on social media, by using Facebook Messenger or X (formerly Twitter).

Forum member (non-iD).

+24

Welcome to the Community!

Just checking if you managed to get some assistance with this or if you still require assistance?

Please get back to us here and we can PM you if required.

Kash

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