Hi, my sim card is not working... I got a new contract from mobile. Co. UK and they are unable to do anything, how do I get a new sim card sent out? It's impossible to contact Id as it's just a chatbot. Live chat is no where to be seen.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.