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Phone not recognising sim card.

  • December 2, 2024
  • 1 reply
  • 34 views

Dajas
Community Member

Hi, my sim card is not working... I got a new contract from mobile. Co. UK and they are unable to do anything, how do I get a new sim card sent out? It's impossible to contact Id as it's just a chatbot. Live chat is no where to be seen. 

1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 4, 2024

​Hi ​@Dajas 

I’m sorry to hear this, for a replacement SIM we’d recommend the below;​

 

Tom​