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Phone number

  • July 1, 2024
  • 1 reply
  • 32 views

Ivan Le Tissier
Community Member

Hi, my card is in my router and I’ve forgotten my number so I cannot log on to the ID Mobile site to check my balance. Can I get the phone number from the number on the sim?

 

Best answer by Tyler

Hey there @Ivan Le Tissier, welcome to Community!

 

If you’re unsure of your iD Mobile number, we’d recommend taking the SIM card out, and entering it into a mobile device, and the number should show in your settings. Or, put it in a mobile device and text someone, and ask them to give you the number.

 

It should also be found in your emails/letters from us if you’re unsure.

 

If still unable to, please contact us via Facebook Messenger or Twitter/X, and we can find that for you.

 

Thanks,

Tyler

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1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4250 replies
  • Answer
  • July 16, 2024

Hey there @Ivan Le Tissier, welcome to Community!

 

If you’re unsure of your iD Mobile number, we’d recommend taking the SIM card out, and entering it into a mobile device, and the number should show in your settings. Or, put it in a mobile device and text someone, and ask them to give you the number.

 

It should also be found in your emails/letters from us if you’re unsure.

 

If still unable to, please contact us via Facebook Messenger or Twitter/X, and we can find that for you.

 

Thanks,

Tyler