Skip to main content

phone number

  • July 1, 2025
  • 1 reply
  • 22 views
C
Community Member

I took my phone contract out earlier this year and was told I could transfer my old number which was from a different provider to my new contract. That has been working fine the last couple of months however my phone number has changed to a different number and now people can still ring me off my old number but texting especially through iMessage is through a different number. 

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 1, 2025

    Hey there ​@Clairelewis0129, sorry to hear that. It’s likely reverted to the iD Mobile number for some reason, which we can fix.

     

    Please take a look at how to do so below and let us know how it goes:

     

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement