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phone number

  • July 1, 2025
  • 1 reply
  • 17 views

I took my phone contract out earlier this year and was told I could transfer my old number which was from a different provider to my new contract. That has been working fine the last couple of months however my phone number has changed to a different number and now people can still ring me off my old number but texting especially through iMessage is through a different number. 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 1, 2025

Hey there ​@Clairelewis0129, sorry to hear that. It’s likely reverted to the iD Mobile number for some reason, which we can fix.

 

Please take a look at how to do so below and let us know how it goes:

 

 

Thanks,

Tyler