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phone number is being targeted by scammers

  • August 19, 2024
  • 1 reply
  • 56 views

Hi

 

Can someone please let me know what i can do to secure my mobile phone number from scammers?

 

I seem to be the target of scammers at the moment and it's quite worrying. 

 

Thanks

 

Mark 

Best answer by Tyler

Hey there @welshwoody2024, welcome to Community!

 

As a network, there’s not entirely loads we can do in regard to this, other than advise you to block any numbers you think are scams, or to ignore them.

 

The only other options we can offer is a number change. Normally, this costs £25.00, but if you get a reference from action fraud, we can waiver that charge for you.

 

https://www.actionfraud.police.uk

 

If you’d like a number change, please contact us via our live-chat for further support:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

 

 

 

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4228 replies
  • Answer
  • August 26, 2024

Hey there @welshwoody2024, welcome to Community!

 

As a network, there’s not entirely loads we can do in regard to this, other than advise you to block any numbers you think are scams, or to ignore them.

 

The only other options we can offer is a number change. Normally, this costs £25.00, but if you get a reference from action fraud, we can waiver that charge for you.

 

https://www.actionfraud.police.uk

 

If you’d like a number change, please contact us via our live-chat for further support:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler