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phone order

  • June 4, 2025
  • 3 replies
  • 58 views
C
New Contributor

I placed an order for a new phone last night but I have not had anything to say you've got the order. 

When will I receive anything from you to say you've got the order and what date I am going to have it delivered.

Kind regards Cindy 

Best answer by MZone

Can take upto 48hrs for the order to be processed. Have you checked your SPAM/Trash folder on your emails?

    3 replies

    MZone
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    • MZone
    • Platinum 
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    • Answer
    • June 4, 2025

    Can take upto 48hrs for the order to be processed. Have you checked your SPAM/Trash folder on your emails?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New Contributor
    • Cindy Box
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    • New Contributor
    • June 4, 2025

    Omg thanks, yep there it was in my spam. 

      Siân W
      iD Mobile Employee
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      • Siân W
      • iD Mobile Employee
      • June 5, 2025

      Hi ​@Cindy Box  welcome to iD! Glad you found the email!

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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