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Phone Out of Stock - no ID account yet so can't contact to query

  • October 13, 2022
  • 4 replies
  • 94 views
I
Community Member

I ordered a iPhone 13 pro max and received and email about it being out of stock 

I found another person with a similar issue and i was told that this item was possibly not coming back into stock but I’ve already paid upfront cost and worried that i’ll have to pay despite me not having it

i can’t contact through live chat because I haven’t received the phone number or anything else that might help but i saw on a previous  question they were privately dm’d resolving the issue so wondering if i could get the same

many thanks.

 

Best answer by WelshPaul

Give the iD sales team a call on 020 7139 1397 and ask them for an update.

This topic has been closed for replies.

4 replies

WelshPaul
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  • WelshPaul
  • Platinum 
Contributor
  • Answer
  • October 13, 2022

Give the iD sales team a call on 020 7139 1397 and ask them for an update.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    I
    Community Member
    • Itz_jj_666
    • Author
    • Community Member
    • October 13, 2022

    Give the iD sales team a call on 020 7139 1397 and ask them for an update.

    Awesome, will do thanks 

    W
    Community Member
    • Will P
    • Community Member
    • October 21, 2022

    I spoke with someone at iD yesterday (20 Oct 2022) re iPhone13 Pro stock and they said they have had no information from their suppliers as to when they’ll be getting them. 

    Ordered mine on the 7th Oct. 

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • October 24, 2022

    @Will P,

    As soon as stock becomes available we will send you an email out and confirm the delivery date of your order.

    If you require assistance in the meantime, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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